From health history and skin analysis to written plans and patch testing — the full process explained before you book.
Before you arrive
Come with clean skin if you can, and bring a list of what you currently use morning and evening — including anything you have stopped using and why. Photographs of your skin at its best and worst are genuinely useful.
In the room
The consultation begins with your skin history, routine, lifestyle and what you want to change. A skin analysis follows, and where the plan involves peels, microneedling, advanced electrolysis or injectable treatment, a patch test or a separate face-to-face consultation is arranged before anything is booked.
You will be given a total price before you commit to anything, and you are welcome to leave and think about it.
Afterwards
You leave with a plan: which treatments, in what order, how many sessions, what the downtime looks like and what to use at home in between. If fewer sessions — or none at all — would serve you better, that is what you will be told.